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Avail these 40 Public Services under Delhi's Doorstep Delivery Scheme

The Delhiites can now get their birth, caste certificates or even renew their driving licenses from home with the AAP government’s ambitious ‘doorstep delivery of public services’ scheme. Delhi Chief Minister, Arvind Kejriwal while launching the scheme said “so far people only got pizzas delivered to their house, but now they can make one phone call to the government and a representative will be sent to their house to get the work done”. The government executives believe that the scheme will also help in controlling corruption.

In the first phase, government has offered 40 public services, which includes issuance and renewal of driving licenses, birth, death and caste certificates, new water connection, registration of marriage etc.  To avail this facility “A person needs to call at ‘1076’ and a government official will visit his house. Then he can fix an appointment up to 10 pm. The form will also be delivered to his house and all this will cost him just Rs 50”.  

50 ‘call lines’ with 70 ‘mobile sahayaks’ were employed in the beginning but seeing the overwhelming response to the doorstep delivery scheme, the government has increased the call lines to 300. The number of mobile sahayaks has also been increased to 300. Government plans to include 150 services in this scheme soon.

List of Public Services under the Doorstep Delivery Scheme:

1. Department of food and supplies

  • Issuance of priority household card
  • Updation of member details in the AAY/priority household card

2. Department for the welfare of the SC/ST/OBC/Minorities

  • Financial assistance for purchase of stationery to SC/ST/OBC/Minority category
  • Reimbursement of tuition fees for the students belonging to SC/ST/OBC/Minority category.
  • Scholarship/Merit Scholarships to SC/ST/OBC/Minority students for the school (class 1 to 8) and OBC (6 to 8)

3. Social Welfare Department

  • Delhi Family Benefit Scheme
  • Handicap Pension Scheme
  • Grievance of Old Age Pension Scheme

4. Delhi Jal Board

  • New water sewer connection
  • Mutation
  • Re-opening (after re-building of house etc)
  • Disconnection

5. Revenue Department

  • Issuance of Caste Certificate (OBC)
  • Issuance of Caste Certificate (SC)
  • Issuance of Caste Certificate (ST)
  • Issuance of Domicile Certificate
  • Issuance of Income Certificate
  • Issuance of Delayed Birth Order
  • Issuance of Delayed Death Order
  • Issuance of Lal Dora Certificate
  • Issuance of Land Status Report
  • Issuance of Permanent ID Card to Disabled Person
  • Issuance of ROR
  • Issuance of Solvency Certificate
  • Issuance of Surviving Member Certificate
  • Registration of Marriage
  • Enrollment as Civil Defense Volunteer

6. Labour Department

  • Approval of Installation of Passenger Lift, Lift Shaft and Machine Room
  • Delhi Shops and Establishments Act 1954

7. Transport Department

  • Duplicate of RC Certificate
  • Change of Address in RC
  • Transfer of Ownership
  • Hypothecation Addition
  • Hypothecation Termination
  • Issuance of NOC
  • Learners License
  • Permanent Driving License
  • Renewal of Driving License
  • Duplicate Driving License
  • Change of Address in D/L

Besides calling at ‘1076’, you can also register yourself at the Delhi governments official website, provide all necessary details like name, address and mobile number and click on the service you would like to avail from the list given.



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