Patients have the right to clear information about their illness,
treatment costs, and care providers, which must be provided in understandable language and
writing.
Patients or their caregivers can access case papers and investigation
reports within 24 hours of admission and 72 hours after discharge upon payment.
All hospitals must offer emergency medical care without payment demands.
Basic care is obligatory regardless of payment ability, ensuring prompt, quality service.
Patients have privacy rights and doctors must maintain confidentiality.
Female patients can ask for the presence of another female during examinations by male health
specialists.
Patients can seek second opinions freely. Hospitals must provide records
and respect their rights without impacting ongoing care and discrimination will be deemed as a
Human Rights violation.
Patients can opt for pharmacies and diagnostic registered centers.
Hospitals must inform patients of this right without affecting care quality.