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Paytm to Start Contactless Food Ordering; Know How It Will Work

Tooba Maher
Tooba Maher

Paytm, a digital payment major has recently approached ten state governments for promoting contactless food ordering & payments, and to make these a part of the standard operating procedures to re-opening dine-in restaurants and takeaway joints.

Paytm had earlier said it has developed a 'contactless in-store ordering' solution - 'Scan to Order' - for helping restaurants & eateries to minimise physical contacts for menu, billing and cash transactions when these businesses open after the covid-19 lockdown.

How it will work?

1. Paytm has started a QR code that is displayed at partner restaurants that users can scan from the Paytm app to browse the menu and place orders.

2. It will avoid the need to touch the menu card that could be unsanitised & also minimises interaction with the servers.

Paytm is having advanced discussions with multiple state governments where they are urging them to make contactless QR-based food ordering part of the standard operating procedure to open food establishments," said Paytm in a statement. This has been done as the government is further easing lockdown norms & opening malls, restaurants in non-contaminated zones.

The statement further added that it has reached out to 10 state governments. It also plans to approach all states over the next few days. The company had earlier stated that its aim is to onboard more than 1 lakh restaurants for the solution in phase one. Paytm added that it has already partnered thousands of restaurants for the solution, but did not give exact details.

Paytm Vice President Nikhil Saigal said, "We strongly believe that our contactless food ordering solution would not only help establishments get back to business but also save lives as the core idea of this innovative product is based to maintain social distancing & dining out the smarter safer way."

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