Job Opportunity: Flipkart, India’s largest e-commerce company with a registered customer base of over 150 million is currently hiring candidates for two positions i.e. Manager and Executive. Those interested must go through the details given below and apply accordingly.
Flipkart Recruitment 2022: Job Details
Below we have given complete details of qualification, experience, salary and method to apply for Flipkart recruitment 2022;
Flipkart Manager Post
Location - Bangalore, Karnataka
Educational Qualification
Candidate should have done MBA
Job Description
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Candidate will have to define, implement and own the process for NPS / CSAT across the company for different businesses.
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Own the NPS / CSAT targets for the business & meet/exceed
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Build for scale – drive improvement projects to elevate experience at a mass scale
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Drive governance, review action plans & report out alarms (Risk opportunity assessment on regular basis)
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Work cross-functionally to implement feedback loops at suitable trigger points in the customer journey.
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Evaluate all customer feedback and develop a weekly reporting cadence; share across business unit leadership
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Identify trends & drive actions plans to address satisfaction issues; track these through implementation and assess impact.
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Conduct company-wide communications on NPS/satisfaction results, and work with business unit leadership to support KPI development for various teams reflecting these metrics
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Work with the data team to define, develop and deliver NPS/satisfaction dashboard and performance reporting
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Embed voice of the customer into company trainings and meetings
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Drive change management throughout the organization from a people, process, and technology perspective
The candidate must have at least 10 Years of experience.
Check Official notification
Flipkart Executive Post
Location - Hyperlocal - K R Puram, Karnataka
Educational Qualification:
Candidates must have completed their Graduation in any field.
Desirable Skills:
Candidates must be able to speak the local language. Have 1 to 6 Years of experience.
Job Description
The candidate will have to manage the end-to-end shift operations making sure that customer orders are processed and delivered with the best experience. He/she would manage people to ensure that operations run smoothly and metrics are achieved. Candidate is also expected to build stakeholder relationships along with maintaining inventory records.
Flipkart Recruitment 2022: Salary
The salary given to the candidate will be the best in the industry as per his qualification and experience.
Check official notification
Flipkart Recruitment 2022: How to apply
Follow the steps given below to apply for the posts;
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Go to the official website of Flipkart
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Look for Career Section on the homepage
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Apply for the post you want like – Manager or Executive through the link given at the end.
