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Good News for LPG Users: Now You Can Choose Gas Distributor of Your Choice, Know How

Sangeeta Soni
Sangeeta Soni
LPG Cylinder
LPG Cylinder

The Ministry of Petroleum and Natural gas informed in a statement that soon they are going to launch a new facility in which LPG customers can choose the distributor for refilling of LPG cylinders themselves. The customers can book LPG refill through a mobile app/ customer portal using registered login.  

The Union Ministry for Petroleum and Natural Gas said, “With this new facility, consumers can choose their “Delivering Distributor” from the list of distributors catering to their address within their Oil Marketing Company (OMC).” 

Customers can now avail portability to another distributor of the same company without visiting the distributorship.  

This facility will be launched shortly, and will be available in Chandigarh, Coimbatore, Gurgaon, Pune, and Ranchi in the pilot phase.  

The Ministry said, “The service will not only empower the customers by way of enhanced choice but also inspire healthy competition amongst the distributors to provide the best in class services to the customers, and improve their performance ratings.” 

How to Choose your LPG Gas Distributor? 

When a consumer will book LPG refill through mobile app/ customer portal using registered login, he/she will be shown a list of delivering distributors along with their performance ratings. The customer can opt for any of the distributors from the list applicable for his/her area to get an LPG delivery. 

What are Digital LPG Services? 

The OMCs under the Ministry of Petroleum and Natural Gas are constantly upgrading their facilities to provide a seamless digital experience to the customers. In the view of restrictions imposed due to COVID-19, contactless transaction has been enhanced.  

Following are the digital initiatives to help the customers book & pay for the LPG refills through digital platforms- 


Visit the website of IndaneOil to book/ refill/ update personal records/ and other related services. You can also download the IndianOil One mobile app.  

Important Contacts for Refill booking- 

IVRS & SMS- 7718955555 

Missed call at- 8454955555 

WhatsApp at- 7588888824 

Bharat Gas 

Visit the official website of Bharat Gas or download the Hello BPCL mobile app. 

Important Contacts for Refill booking- 

IVRS & SMS- 7715012345, 7718012345 

Missed call at- 7710955555 

WhatsApp at- 1800224344 

HP Gas 

Visit the official website of HP Gas or download the HP Pay mobile app. And you can click here to get the list of state wise telephone numbers.   

Important Contacts for Refill booking- 

Missed call at- 9493602222 

WhatsApp at- 9222201122 

Apart from all these digital modes, you can also book LPG refills through the UMANG (Unified Mobile App for New Governance) or Bharat Bill Pay System apps and platforms. And payment can also be done through e-commerce websites/apps like Amazon, Paytm, etc.  

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